We look forward to hearing from you and assisting however we can. Please note, email is always the best means of contact, and the following emails will direct your inquiry to the correct person.
Just a quick note to let you know that, “Ms Bella and her small team of Elves are HUMANS.” (well, some people would question ‘human’ and suggest Bella is from another world entirely, but that’s another conversation…)
Meaning that: You may not get an instant, in-that-very-second, lightning-fast response the way you would from an automated ‘bot’, but you will receive a reply asap from a real-live PERSON – and often direct from Ms Bella herself. We believe in providing excellent customer support, and you will receive a ‘real’ reply, from a ‘real’ human, who doesn’t live in a call-center – as soon as we possibly can.
(Not that there is anything wrong with bots, or call centers for that matter, and we are all for using AI to help in certain circumstances – just that we prefer the personal touch when it comes to providing support)
